Camelot's Treasures is not affliated with the American Girl Doll Company.

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SHOP WITH CONFIDENCE

SHIPPING & RETURNS

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Easy Returns

 

We know that you will love our items, however in the unfortunate event that you are unsatisfied with your purchase this is our return policy.

 

The item must be returned to us in the same condition recieved within 15 days of recieving the package according to the delivery confirmation date from the USPS. Refunds will ONLY be for the price of the purchase price, any shipping charges incurred will be the responsibility of the buyer.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Our hope is that this return policy will be in limited use.



100% Secure Ordering

 

Shop with confidence at Camelot's Treasures!  Currently, the payment options we offer are with two of the most trusted providers of online transactions: Paypal and Authorize.net.  By using either your PayPal account or selecting to pay by credit card, you can buy with confidence knowing that the transaction you are making is 100% secure.



Privacy Policy

 

We give our customers the peace of mind regarding their credit card information. When placing an order on Camelot's Treasures, your credit card information is encrypted and none of the digits of your card are stored. No employees here at Camelot's Treasures can view your full credit card number. We hope this will make your experience shopping on Camelot's Treasures a pleasurable one.

Shipping & Delivery

 

Packages will be shipped USPS First Class or Priority Mail. Shipping times are currently averaging 2 to 5 days for US Domestic packages, so please keep this in mind when ordering. All packages are tracked with delivery confirmation, and you will receive tracking information through email after your order has shipped.

 

International orders will be shipped USPS First Class International, with shipping times averaging 10 days to 6 weeks.

 

Shipping Charges

 

Packages shipped to customers in the United States (including APO/FPO addresses), prices include handling charge.

$75 and over = FREE

 

Packages shipped to customers outside of the United States will be charged as following; any overage of $1.50 or more paid in shipping will be refunded to customer at time of shipping.

 

$15 for USPS First Class International Mail

 

All international orders will be marked as "commercial" and customer is responsible for any duty taxes incurred at time of delivery.

 

Delivery Timeline

 

Orders shipping to customers in the Continental United States will be shipped either USPS First Class or Priority Mail within 3 days of purchase and will take 2 to 10 days for the item to be delivered.  Orders shipping to customers in Alaska, Hawaii and APO/FPO addresses may take 5 to 14 days for delivery.  All USA orders will receive shipping confirmation when order is shipped and include tracking information.

 

Orders shipping to customers outside of the United States will ship USPS First Class International Mail within 3 days of purchase and may take 2 to 8 weeks; shipping my be delayed dependent upon the custom regulations of your country.